I have worked with Kris DeKoster and Ottawa Insurance agency for just over 5 years. When I first reached out to her she was one of 3 independent agencies that I contacted. Within 30 minutes (at the most) Kris called me and started our business relationship. Within 24 hours I signed on with Ottawa to take care of my auto and homeowners insurance. A day or so later I did here from the other agencies. By then it was to late.
Kris has maintained that high level of service. Her attention to detail and follow up is second to none!!! Plus, she cares!! That trait is not common these days. I truly feel she is looking out for my best interest. I appreciate that about her.
I have been in sales and sales management for over 40 years. Her "can do attitude" and great integrity is what keeps me as a Ottawa Insurance customer!!
We have worked with Ottawa Insurance Agency for many years! We use them for our personal insurance needs, as well as for our business needs! Everyone that I have meet at their office is friendly, helpful, and quickly get things taken care of! I also appreciate that they are always trying to help us keep our insurance rates as low as possible, while still giving us the best insurance coverage possible! If you want honest, hard working, friendly insurance agents who won't take advantage of you; give them a call!! You won't be disappointed!
We switched to Ottawa Insurance Agency a few years ago because Kris DeKoster was able to save us thousands of dollars on our policy! Any time we've contacted her she promptly gets back to us and takes care of our needs. We've recommended family and friends to Kris over the past few years and will continue to in the future.
I've been with Jeff at Ottawa Services for years now. ALL of my experiences have been great, including when having to make claims. My calls and emails are always answered immediately and I've never met someone more knowledgeable in insurance. Jeff has worked to make sure my costs are affordable and my coverage has no gaps. I fully recommend Ottawa Services if you are looking for an insurance provider.
Troy Nykamp is a great agent, but an even better person. He is a great communicator and very easy to work with. Highly recommend Troy at Ottawa.
Jeff and his team have always provided us with good products at a fair price. They are easy to get ahold of, and always responsive. We highly recommend them.
Kris is an awesome agent! Always there when I have a question or need some assistance. Thank you for the great service!!
Very kind and helpful, I also appreciate that they are always trying to help keep my insurance rates as low as possible, while still giving me the best insurance coverage possible!
Kris is my agent she is honest research what my insurance needs are personable and attentive
Kris is always on top of things, and wonderful to work with.
Great friendly staff, would recommend them to everyone!